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THE FINE PRINT

Our Terms of Service

Elastic Design services

Elastic Design will supply a full Terms and Conditions with all Quotations and Service Offerings, which includes information about:

  • Provision of services and Revisions
  • Timing
  • Intellectual Property Rights and Copyright
  • Confidentiality
  • Payment
  • Limitation of Liability
  • Indemnity
  • Termination of Services
  • Any other obligations, as needed.

Unless Elastic Design and the Client enter into a separate agreement in relation to future services, the Agreement also governs any other Quotations for those future Services. By accepting a Quotation the Client acknowledges and agrees with these terms and conditions.

It is the Client’s responsibility to read and understand our terms and conditions.

Elastic Design store

Stationery returns

  • All sales are final. For any issues, contact us within fourteen days requesting a refund or exchange.
  • If a package arrived damaged, please also include a photo of the packaging.

Apparel returns

  • Only items that are faulty/damaged or have a faulty print may be returned.
  • We do not refund or exchange for change of mind, shipping or stock delays or if the customer chooses the wrong garment size.
  • Please refer to our size guide, available on each product page, for measurements and understand that the accepted tolerance for sizing is 2.5cm for half chest and length.
  • Garments will not shrink if the correct washing guidelines on the labels are followed.
  • For any returns – send us an email with a photo of your faulty item and your order number, so we can reach out to our printer to sort out a replacement item for you.

store.elasticdesign.co.nz

Punk Row store

Apparel returns

  • Only items that are faulty/damaged or have a faulty print may be returned.
  • We do not refund or exchange for change of mind, shipping or stock delays or if the customer chooses the wrong garment size.
  • Please refer to our size guide for measurements and understand that the accepted tolerance for sizing is 2.5cm for half chest and length.
  • Garments will not shrink if the correct washing guidelines on the labels are followed.
  • For any returns – please send us an email with a photo of your faulty item and your order number, so we can reach out to our printer to sort out a replacement item for you.

www.punkrow.com